Episode

25

Guest

Baking Core Values into Your Business with Rebekah McCutcheon

January 29, 2024

52 min 53 sec

a pixel art respirator mask

Rebekah McCutcheon didn't set out to build a business. She set out to fix a problem – respiratory fit testing was being done poorly, with no education attached, and nobody was specialising in it. So she did.

From sole trader to a team of eight, Bek's journey building Fit Test Australia is a genuinely honest look at what it takes to scale a business while keeping your values intact. She talks about the time she got publicly called out for an AI-generated blog post and owned it completely, what it means to trust your team to represent your brand, and why she thinks competition is evidence you're doing something right.

This is one of those conversations that covers branding without really feeling like it's about branding – which is usually when the best stuff comes out.

Common branding misconceptions

What's Covered in This Episode

  • How Bek built Fit TestAustralia around a specialist service nobody else was taking seriously
  • Why timing matters -- andwhat it meant to be pre-COVID in the respiratory safety industry
  • The public AI blog postincident: getting called out, owning the mistake, and what it did for hercredibility
  • The challenge of scalingwhile keeping core values alive across a growing team
  • Why Bek didn't have avision statement for years -- and what changed
  • How to brand a servicepeople don't actually want to need (one of the best questions Martin's everbeen asked)
  • Why brand recognition issomething you have to actively maintain, not just establish
  • The nickname culture of Australia and why Martin isnow Marty
rebekah mccutcheon from fit test australia
Meet our guest

Rebekah McCutcheon

Rebekah McCutcheon is the Managing Director of Fit Test Australia, a specialist respiratory safety company providing fittesting, spirometry, audiometry, and ear fit testing services.

Connect to them

Want to think through your own brand values and how they translate into your business?

The Brand Vision tool is a good place to start.