FAQs

How much of my time will this take?

We'll need you for anything between 4-8 hours. You'll need to spend about 2-3 hours filling in our briefing questionnaire and chatting through any questions in a strategy call. You'll also need to spend a little time adding pins to your Pinterest board, but this can be done at any time.

Then you're looking at 20-40 minutes a week, providing us with collated feedback, answering our questions, sending us old assets that we need or approving designs.

There's no way to provide an accurate estimate as it depends on the complexity of the project.

We're a small team, so we only take on a limited number of projects, ensuring that each one gets the attention it deserves. Sometimes there is a bit of a waitlist, but once you're booked in, we'll organise a timeline with you, so you'll know when to expect things and when you'll need to get feedback to us. This timeline is organised to keep us both on track, as all our time is precious. Missed deadlines affect our, and your, schedules and potentially affect the delivery of other customers projects too.

We fully understand that sometimes things are not in your control, you cannot always plan life. But, to the best of your ability, please pop some time in your diary to keep the project flowing. And, if you do get caught out, drop us a call or email to let us know, and we'll hit pause on the project until you get back in touch.